Testimonials for Horseless Carriage

Christi from Jaffrey, NH - . . .

(Feb 2015) "As a woman it can be intimidating going to a garage. You never know if a shop will try to swindle you by convincing you repairs are needed that aren't, or if they'll just be really uncomfortable to deal with. Or you could end up with a lick and stick shop that doesn't care about anything but your money." "You made me feel like part of the family for the short time I was there. You also told me the little things about the car that I may need to look at in the future without trying to convince me they had to be done today." "I'll be referring you to everyone I can and will absolutely be back for any repair I may need!!"

Karen from New Ipswich - 2002 Toyota Highlander

(April 2015) "I thoroughly appreciate your honesty when it comes to the repairs needed. You also came in at 2/3 less in price than Manchester Toyota." I "did not have to replace items listed by the Toyota people. I am so impressed with your honesty." "I will be recommending your shop to" my neighbors. "Decided to try you out. So happy I did! Saved me money and a trip into Manchester."

Sullivan F. - 2002 Toyota Highlander

5.0 star rating 4/16/2015 I needed exhaust repair on my 2002 Toyota Highlander.I had gone to the Manchester Toyota dealer awhile back for a diagnosis of my car's problems. The Toyota people where very nice but the first quote I got was for about $2,400.00 total. I could not afford that amount. They then came in with a quote of about $1,900 (not using Toyota parts). I had until April of 2015 to have the work done. I would need the work done before I would pass NH State Inspection. I had been passing by Horseless Carriage for months. I saw the sign out front that said we repair exhaust systems. I thought WHY NOT? Since it was/is April I knew I had to get the work done. I am so happy I called. These guys are GREAT! Nick, the manager, gave me the prices of everything I needed over the phone. I had a print out from the Manchester Toyota people so I knew exactly what I was looking for. I truly appreciated the fact that Nick gave me prices over the phone. As it turned out, the Toyota people where wrong as to exactly what I needed. Nick, at the Horseless Carriage, was able to bring my total cost in under 60% less than what Toyota of Manchester wanted to do. The price from Nick also included the inspection fees. I found the people at Horseless Carriage to be honest and very competent. I am astounded by the honesty I found in this company. They could have charged me for stuff I didn't need but was told I did need it from another repair shop. Horseless Carriage has a customer for life! I will be bringing all my cars in here for service. I suggest you check them out. You will become a customer for life too!!

Tim H. - 2008 Ford F150

I do not normally post things however, in the case of Horseless Carriage I have too. I had brought my 2008 Ford F150 into Horseless Carriage from a recommendation by my father. I brought it in for a comprehensive check for a cross country trip from NH to CA my family and I are making. Nick (owner) is by far the most honest, knowledgeable, and professional mechanic I had ever dealt with. These types of guys are very hard to find these days. The other mechanics that he has working there are also very knowledgeable and professional mechanics. I have been having some transmission problems with my truck and after multiple trips to a Ford dealership, each time I was told that there was nothing wrong with it. One trip to Horseless Carriage and Dave (one of the mechanics) was able to accurately trouble shoot the problem the first time. They even brought me into the garage and showed me and explained to me what was going on. They had also found some problems with my rear axle that if left undetected could have resulted in more damage and the possibility of getting stranded somewhere on my route to California. Nick had called me and explained to me everything that they had found, some of the items were not very important and said could wait, but took the time and explained to me how to fix them and what to look out for. Then got into the items that needed to be fixed and what the cost was going to be for each one and the hours it would take to get it done, surprisingly the prices were all very very reasonable. Any other garage would have just told me that everything they found needed to be done and without knowing any better I would have just said OK and paid an outrageous repair bill. This place sets the standard of how repair facilities should be! I would highly recommend Horseless Carriage to anyone who is in need of an honest, professional and knowledgeable repair facility! To Nick and the rest of the guys there I want to personally thank you for your honesty and great work you had done on my truck and your willingness to work with me. If I am ever back in this area in the future you can bet on me being a return customer for any and all my maintenance needs. The person who was to first review this shop and rate them as a one star must have this place confused with another, truly 5 star work! Thanks again! TH

Tina G. - 2001 Toyota Tundra

Saved me a whole bunch of money on unneeded work. We have had work done there several times now and Gary and Nick have gone above and beyond. Will highly recommended your garage to all my friends and family. Thanks you guys are the best.

Mark C - 98 jeep Grand Cherokee

These guys are fantastic!!! I was having a problem with my jeep driving home one monday evening. I called horseless carriage and to my surprise, Nick answered the phone! He was great and diagnosed my problem right over the phone and told me to bring it by in the morning. I got there first thing to be greeted with a smile. Dave and Garry verified the catalytic converter was clogged on my jeep and gave me a VERY reasonable quote. The "direct-fit" catalytic converter was of course not going to work in my application, so some fabrication was needed. It came out awesome. Thanks guys, I'll be back.